NL Gazette

A cybersecurity violation could impact several North Atlantic home heating clients

Nfld and Labrador

Key takeaways: 

  • ‘It remains ambiguous what data was downloaded,’ the firm says.
  • A cybersecurity infringement may impact some home heating clients at NARL Marketing, the firm that handles North Atlantic. 

A cybersecurity violation at North Atlantic could be impacting some home heating buyers in Newfoundland and Labrador.

In a report released Sunday morning, the firm said “an unauthorized third party” accessed a NARL Marketing worker’s email account between 8:06 a.m. and 12:18 p.m. on April 13.

“While the worker email was compromised, the unauthorized third party downloaded data from the email account. It stays unclear what information was downloaded at this inquiry stage,” the report read. “We understand the email account includes confidential data such as names and contact details, banking and financial data for some of our buyers and business associates.”

According to the report, the breach was held, and a group of cybersecurity experts has been hired to probe and determine what information was accessed and who was involved. The RCMP and federal privacy commissioner have also been aware of the violation.

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A cybersecurity violation at North Atlantic could be impacting some home heating buyers

NARL Marketing operates almost 50 North Atlantic gas stations throughout Newfoundland and Labrador and sells home and retail heating fuels.

In an email to CBC News, a representative for the firm said some buyers who buy home heating fuels from North Atlantic could be affected. However, it’s not exactly how many. The firm’s retail gas network was not impacted.

The representative also said nearly 1,300 emails were sent out by the unauthorized party, with almost 300 returning undeliverable, and there was no client information in the emails.

“We have told those clients and business associates that we understand got emails from the unauthorized user,” the report said.

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