SPRINGFIELD-The city announced on Monday afternoon that it will implement an emergency response plan to ensure that employees continue to receive salaries after a ransomware attack on their timing company Ultimate Kronos Group and its Kronos Private Cloud. ..
On Saturday, the city noticed a hack after Kronos noticed anomalous activity on the server. The Ultimate Kronos Group also announced in a message to customers on Monday that the Kronos private cloud is currently unavailable and it may take several weeks before system availability is restored.
“We worked with leading cybersecurity experts to assess and resolve the situation and notify authorities,” said Bob Hughes, Executive Vice President of Kronos, in a statement posted on the company’s website. “Investigation is still underway as we are working to identify the nature and scope of the incident.”
Affected are UKG Workforce Central, UKGTeleStaff, Healthcare Extensions, and Banking Scheduling Solutions. “We are not currently aware of the impact on UKG Pro, UKG Ready, UKG Dimensions, or other UKG products or solutions in other environments than Kronos Private Cloud,” Hughes wrote.
The city said it had taken all necessary steps to mitigate the effects of the incident. These effects can include potential confusion in the roster of city workers and the way working hours are recorded for salary purposes. These are usually stored and recorded in Kronos.
“The City of Springfield has an emergency response plan in place to record employee schedules and times to mitigate the potential negative impact of the incident and ensure that employees continue to receive regular salaries. We want to reassure all city officials that they are doing it, “reads the press release. “Potential discrepancies discovered and encountered are properly reviewed and addressed.”
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